Client Satisfaction Survey

Thank you for taking the time to complete this survey.

If appropriate, please provide a paragraph of recommendation in the box at the end of this form.


Project Name and RTC Scope of Services*


Client Firm*


Date


Client Contact*


Client Contact E-mail*




RTC Project Principal


RTC Project Manager




Success of the Project

5 - Excellent
4
3
2
1 - Disappointing
NA

RTC Project Manager Communication

5 - Excellent
4
3
2
1 - Disappointing
NA

RTC Team Communication

5 - Excellent
4
3
2
1 - Disappointing
NA

RTC Project Manager Professionalism

5 - Excellent
4
3
2
1 - Disappointing
NA

RTC Team Professionalism

5 - Excellent
4
3
2
1 - Disappointing
NA

Project Completed on Schedule

5 - Excellent
4
3
2
1 - Disappointing
NA

Project Completed within Budget

5 - Excellent
4
3
2
1 - Disappointing
NA

Presented Submittals for Timely Review

5 - Excellent
4
3
2
1 - Disappointing
NA

Work Product Quality

5 - Excellent
4
3
2
1 - Disappointing
NA

Anticipation of Client Needs

5 - Excellent
4
3
2
1 - Disappointing
NA



Project Difficulty

5 - High
4
3
2
1 - Low
NA

RTC Project Manager Integrity

5 - High
4
3
2
1 - Low
NA

Would you work with RTC Again?

5 - High
4
3
2
1 - Low
NA

Would you recommend RTC in the industry?

5 - High
4
3
2
1 - Low
NA




Please call me at:



Comments or Concerns




Reference Premission

No, RTC may not use this project and your Agency/Company as a reference.


Reference Name if different from Client Contact above.



Reference Phone Number





Paragraph of Recommendation